In your Downloads folder, open the mb-support-x.x.x.xxx.exe file. Homepage: Antivirus Removal Tool - The technician friendly tool to detect and completely remove antivirus software. Changed: - Updated the following uninstallers: Avast, AVG, BigFix, Emsisoft, Mcafee, Symantec. In the User Account Control (UAC) pop-up window, click Yes to continue the installation. An updated version of Antivirus Removal Tool has been released, version 2023.04 (v.1). In the left navigation pane of the Malwarebytes Support Tool, click Advanced. It will help you to identify current and past installations, and it will provide you with the official specialized uninstallers. In the Advanced Options, click only Gather Logs. A status diagram displays the tool is Getting logs from your computer.Ī zip file named mbst-grab-results.zip will be saved to the Public desktop, please attach that file in your next reply to this topic. Antivirus Removal Tool is designed to detect and completely remove antivirus software. Please do NOT copy and paste.įor the short time between when you post the diagnostic logs, and when your helper weighs in, please take no further self-directed remedial actions that will invalidate the diagnostic logs you will have sent. I will guide you along on looking for remaining malware. Download cleansmall.exe and save it in a temporary. Lets keep these principles as we go along. W32/Small Free Trojan Removal Tool will detect and remove W32/Small Trojan completely, from your system.
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